Frequently Asked Questions

Get answers to common questions about safari planning, what to expect, and how to make the most of your African adventure with Africa Encounters.

Will my safari have safari guides?

Yes, all our packages are led by highly knowledgeable safari guides with in-depth understanding of local wildlife, plants, and ecosystems, ensuring a safe, informative experience. Your luxury travel companions are available 24/7 and will be with you from day 1, ensuring every detail is expertly managed for a seamless safari experience.

When is the best time to go on my first safari?

The best time to go on a safari depends on your chosen destination, but in general, the dry season is ideal for wildlife viewing. During the dry months, animals gather around water making it easier to spot them. However, rainy season is also baby season in Africa, which is a whole different experience, with lush greenery everywhere.

Is the risk high for Malaria?

Depending on your destination, the risk of malaria may vary and is also influenced by the changing seasons. For detailed information specific to your itinerary, please consult the Africa Encounters team, who will be able to provide up-to-date guidance and recommendations.

What are the visa requirements to go on a safari?

Visa requirements for an African safari depend on the country you're visiting. Most African countries require a valid passport with at least six months validity beyond your travel dates. Some countries offer visa-on-arrival or e-visa options for tourists, while others may require you to apply in advance. Our team will advise on visa requirements when you book.

Can I combine a beach holiday with a safari experience?

It's Africa — of course you can! We specialise in creating the most memorable safari experiences. Contact us today if you would like to combine a beach holiday with a safari experience in Africa.

How can I book a safari adventure?

The best way to book a safari adventure is to contact the Africa Encounters team directly through AfricaEncounters.com so we can start planning your safari. Whether it's a package or a completely custom safari, we fit it to your needs, family, or group to deliver the most memorable holiday ever.

Can I customize my safari experience?

Of course! When you book with us you can tailor every aspect of your luxury safari experience from A to Z — from your accommodation to choice of activities and extra add-ons. Contact us today to learn more about creating the best safari experience you couldn't have dreamed of.

What should I pack for a safari?

Essential items include neutral-colored clothing, a hat, sunglasses, sunscreen, insect repellent, camera with extra batteries, binoculars, and comfortable walking shoes. We provide the Africa Encounters Field Guide upon booking which includes travel documents, gadgets, clothing for all seasons, and first aid essentials.

What is included in all safari packages?

All safaris include a professional guide, accommodation, transfers when crossing borders, listed activities, flights within Africa, and food and drinks. For more information visit AfricaEncounters.com.

Baggage allowance

For domestic services within South Africa, the standard allowance is one piece of hand luggage up to 8 kg and one item of checked baggage up to 20 kg. Keep laptops, cameras, legal documents, cash, and medication in your hand luggage.

Electrical supply in South Africa

South Africa operates on a 220-230 V AC system at 50 Hz. The prevalent socket types are the 15 A three-prong and 5 A two-prong configurations, both featuring round pins. We recommend bringing a universal travel adapter.

Tipping

South Africa embraces a tipping culture. It is customary to offer gratuities of approximately 5%-10% of the total bill, as many service-industry professionals rely on tips as a substantial component of their remuneration.

How much money do I bring?

Our itineraries are fully all-inclusive, covering accommodation, meals, beverages, and scheduled activities. Funds should be reserved for incidental purchases such as gifts, snacks, and gratuities. The majority of establishments accept Visa and Mastercard.

Is the water safe to drink?

Yes. South Africa's tap water is safe for consumption except in rural and drought-stricken areas. Every guide is equipped with a cooler stocked with drinks of your choice, available at any time.

Still have questions? Contact our team — we're happy to help.